One & Zero

Learnership Programme

Business Analysis Support NQF 5

We mold young students into Business Analysts of the future. Providing them with the right knowledge, competencies and understanding of the key principles and practices and, above all, the ability and confidence to apply these in a working ICT environment.

Business analytics dashboard

The Role of Business Analysis

Business analysis is a vital instrument within the business environment to ensure that information technology is able to provide effective solutions for business enterprises.

Business Analysts find and solve problems. When it comes to business processes, technology and systems, a Business Analyst's role is to identify and analyse a problem or business need and understand how to drive change or development in those identified areas.

In order to find and solve problems, Business Analysts need a sound understanding of how systems, operation models and technology solutions work.

Qualification Details

This qualification aims to develop basic business analysis competencies required by junior business analysts in any Information and Communication Technology (ICT) related occupations, particularly those who are currently working in a business systems environment.

Duration of Programme

12 months with a combination of theoretical learning in class, self-study, assessments, group work, practical activities and workplace learning.

Programme Outline

Learning Programme 1: Understand Business Applications and Systems

  • Explain the Principles of Business and the Role of Information Technology
  • Demonstrate an Understanding of Business Applications and Systems
  • Demonstrate an Understanding of the External Environment Of Business

Learning Programme 2: Operate In a Professional and Innovative Manner

  • Demonstrate an Awareness of Ethics and Professionalism for the Computer Industry in South Africa
  • Apply Efficient Time Management to the Work of a Department/ Division/Section
  • Create and Manage an Environment that Promotes Innovation

Learning Programme 3: Assist with Requirement Specifications

  • Operate in a Professional Manner Utilising Trouble shooting Techniques While Applying Creative Thinking Processes
  • Apply Information Gathering Techniques for Computer System Development
  • Assist in Researching the Problem and the Solution within a Consulting Context

Learning Programme 4: Build Client Relationships

  • Use Communication Techniques Effectively
  • Develop and Maintain Effective Working Relationship with Clients

Learning Programme 5: Model and Design Business Processes

  • Apply and Explain the Generic Business Process and Value Chain Model
  • Model and Design Business Processes and Workflow
  • Analyse and Apply Different Information and Communication Technology (ICT) Systems Development Lifecycle (SDLC) Models for a given Scenario

Learning Programme 6: Decide Upon and Record Requirement Specifications

  • Observe and Record The Findings of a Business Requirements Gathering Session
  • Apply a Systems Approach to Decision Making

Learning Programme 7: Develop and Implement Specifications Using Modelling

  • Apply Basic Principles of Requirements-Related Modelling
  • Develop and Implement Specifications to Achieve the Desired Product or Service

Learning Programme 8: Support The BA Project Environment

  • Support the Project Environment and Activities to Deliver Project Objectives Modelling
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