Individuals
- Improved effectiveness in your role
- More confident in your abilities
- More fulfilled in your career outlook
Learning Programme
ITIL® V4 Foundation
ITIL® reflects the fast-paced and complex environment we live in, opening up ITIL® to a wider range of professionals working in the world of digital transformation. As the first module in the ITIL® qualification scheme, the Foundation course will guide you through the fundamental principles of ITIL® and will teach you the general terminology used.
About the ITIL® V4 Foundation
The purpose of the ITIL® V4 Foundation is to provide organisations with comprehensive guidance for the management of IT-enabled services in the digital economy.
Training will typically take place in a face-to-face classroom environment, however, virtual instructor-led training may also be arranged if required.
The exams will typically be conducted as paper-based, however, online exams may be arranged if required.
Training & Exam Details
The course is completed over 3 days, with training taking place over the first two and a half days, and the exam is written on the afternoon of the third day.
Training will typically take place in a face-to-face classroom environment, however, virtual instructor-led training may also be arranged if required.
The exams will typically be conducted as paper-based, however, online exams may be arranged if required.
Course Duration and Delivery Method
3 days inclusive of training and exam on a face-to-face delivery and/or online training.
Course Benefits
Organisations & Professionals
- More efficiency and effectiveness
- Deliver better customer experiences
- A more motivated workforce
Please contact Bongani Nyembe, our Programme Manager, to discuss how we can help you.
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